VPN: Connect and Manage Devices

This guide shows how to add more devices, remove a device you no longer use, and get a connection file for VPN apps other than UniVPN.

Words used here

• Device: a phone, tablet, laptop or PC that uses the VPN.
• Access profile: one VPN plan you bought, with its server locations.
• Connection file (config): a small file that tells a VPN app how to reach our server. WireGuard and OpenVPN are two common types. If you use UniVPN, you do not need this file.

1. Add a device

1. Open VPN > Devices.
2. Click Pair New Device (number 1).
3. Choose the plan, click Continue, and scan the QR code with UniVPN within 5 minutes.

The list shows each device with its name, system (Android, Windows, macOS), status and how it was paired.

2. Remove a lost or old device

1. Open VPN > Devices.
2. Find the device in the list.
3. Click Revoke (number 2) and confirm.

The device is signed out of UniVPN at once and can no longer use your VPN. This also frees one slot for a new device.

3. Get a connection file for another VPN app

Use this if you prefer the official WireGuard or OpenVPN app, or for a router.

1. Open VPN > Access Profiles.
2. On the plan row, click Get Config (number 1).
3. A menu opens with each server location (number 2):
   • WireGuard > QR: shows a QR code. Scan it with the WireGuard app on your phone.
   • WireGuard > Download or OpenVPN > Download: saves the file. Open it in that app.

Need files for every location at once? Click Download All ZIP at the top right of the page.

4. More actions for a plan

On the plan row, click the three dots ⋮ (number 1) to open the menu (number 2):

• View details: see dates, price, server locations and devices of this plan.
• Pair device: same as Pair New Device, already set to this plan.
• Cancel: stop the plan. See Manage or cancel your plan.

Summary

• 2 devices per server location. Revoke old ones to make room.
• Treat connection files like passwords.