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Service Subscriptions & Recurring Plan Management

Manage recurring cloud service subscriptions, inspect plan renewal dates and charges, review order metadata, and configure renewal policies.

2 min read•Last updated 9/14/2026•/billing/subscriptions

The Subscriptions console (/console/billing/subscriptions) manages all recurring cloud services, volume packages, and platform tiers provisioned for your organization.

Subscriptions Management Dashboard

1. Subscriptions Overview Table

Navigate to Console > Billing > Subscriptions (/console/billing/subscriptions).

The subscriptions table organizes all your recurring services in one view:

  • Product & Plan: Identifies the service family (e.g. WHATSAPP, VPN, APP_HOSTING) and specific subscribed tier (e.g. PRIVATE, PRIVATESHARE, STANDARD).
  • Status Badges:
    • Active: Service is running normally with automated renewal enabled.
    • Expiring / Expired: Subscription term has elapsed or renewal was stopped.
  • Term & Cycle: Shows whether the service bills on a Monthly, Quarterly, or Annual schedule.
  • Renewal Date: Upcoming scheduled renewal date or expiration milestone.
  • Invoice Status: Verification that current billing period charges are fully settled (PAID).
  • Next Action: Highlights required user intervention (e.g. No action needed or Top up required).

2. Subscription Details & Renewal Configuration

Click any subscription row to access the dedicated detail and management workspace (/console/billing/subscriptions/[id]):

Subscription Details & Renewal

What You Can Inspect & Manage:

  1. Subscription & Renewal Details:
    • First Order Date & Cost: Original activation date and initial invoice charge.
    • Next Renewal Date: Scheduled auto-charge date (debited directly from your organization balance).
    • Renewal Cost: Exact recurring amount per billing cycle (e.g. IDR 1,800,000 / quarterly).
    • Plan & Cycle: Active plan specification and billing frequency.
  2. Signup Form Data at Order:
    • Inspect captured setup metadata such as verified business display names, registered phone numbers, and profile assets.
  3. Quick Navigation Links:
    • Go to Product Console: Jumps directly to the service workspace (e.g. WhatsApp Dashboard).
    • View Invoice: Direct link to the official invoice generated for this subscription term.
  4. Lifecycle Management (Cancel Renewal):
    • Click "Cancel Renewal" to stop automated recurring charges.
    • The service remains 100% operational until the current renewal date, after which it will safely shut down without penalty.