The WhatsApp Console serves as the unified control plane for WhatsApp messaging operations, connected devices, AI automation workflows, and conversation analytics across your organization.
1. Key Metrics & Status Cards
The dashboard presents immediate high-level health indicators:
- Active Devices (Perangkat Aktif): Total connected WhatsApp numbers ready for sending and receiving messages.
- Total Conversations (Total Percakapan): Aggregate number of distinct customer threads handled.
- Messages Sent (Pesan Terkirim): Number of outbound messages successfully dispatched during the current billing period.
- Device Health (Kesehatan Perangkat): Real-time socket connection stability and heartbeat monitoring.
2. Connected Device Management & Meta Profile Preview
Navigate to Console > WhatsApp > Devices (/console/whatsapp/devices) and click on any active device to access the detailed management workspace:
Key Device Parameters:
- Official Meta WhatsApp Profile: View live synchronized preview of your Meta-verified business profile including avatar photo, display name status (Approved), business category, email, and verified websites.
- Quota Consumption Gauge: Real-time counter showing exact message quota utilized vs assigned base quota (e.g.
10.5 / 1,000with remaining message alerts). - Daily Limit Monitoring: Current tier sending velocity limit (e.g.
1,000 msgs / dayup to unlimited tier). - Lifecycle & Sync: Track registration dates and trigger manual profile syncs from Meta Graph API.
3. Upgraded Feature Modules
Explore our dedicated documentation guides for each upgraded capability:
- Visual Canvas & AI Bot Builder: Build multi-step chatbot workflows with input prompts, live catalog HTTP requests, LLM generative replies, and an interactive chat simulator.
- Message Templates & "Ask P" AI Copilot: Design pre-approved WhatsApp templates with dynamic formatting and pre-screen text using the Ask P AI compliance auditor.
- Logs, Webhooks & Message Journey: Investigate delivery receipts with one-click WA Message ID copying and full end-to-end message lifecycle journey visualization.
- Pricing, Rates & Transaction Ledger: Simulate monthly expenses with the interactive cost estimator and audit per-message credit deductions in real-time.