This reference document covers all operational management modules in the WhatsApp Console sidebar.
1. Devices (/console/whatsapp/devices)
Manage your physical and cloud WhatsApp phone numbers, initiate pairing via QR codes, and inspect connection statuses.
2. Broadcasts (/console/whatsapp/broadcasts)
Create scheduled or instant bulk broadcast campaigns targeting contact lists and segments, with real-time delivery and open-rate metrics.
3. Contacts (/console/whatsapp/contacts)
Maintain customer contacts, import CSV lists, assign custom tags, and manage opt-out preferences.
4. Catalogs (/console/whatsapp/catalogs)
Synchronize e-commerce product catalogs with Meta to send interactive single-product and multi-product cart messages directly in WhatsApp chats.
5. Usage (/console/whatsapp/usage)
Analyze daily message volume, track conversation tier distributions (Utility vs Marketing), and monitor quota allowances.
6. Ledger (/console/whatsapp/ledger)
Audit immutable credit/debit transaction records, auto-refunds for failed deliveries, and subscription renewal fees.
7. Pricing (/console/whatsapp/pricing)
Review destination-specific per-conversation fees across all Meta message categories.
